Privacy Policy

Last Updated: September 2026

This Privacy Policy explains how personal information is collected, used, shared and otherwise processed when you visit, interact with or make a purchase through angelkissbag.uk.

We process personal information only where it is reasonably necessary for providing our services, operating the Site, protecting transactions or meeting applicable legal requirements.


1. Personal Information We Collect

The information we collect depends on how you use the Site and interact with us.

Information You Provide

We may collect information you provide when you place an order, create an account, contact customer service, request a return, subscribe to communications or otherwise interact with the Site.

This may include contact details, account information, order and delivery information, transaction-related records, communications and other information you choose to provide.

Information Collected Automatically

When you use the Site, certain technical and usage information may be collected automatically through cookies, similar technologies or normal website operations.

This may include information relating to your device, browser, connection and interactions with the Site.


2. How We Use Personal Information

We may use personal information where reasonably necessary to:

  • Process and manage orders
  • Arrange payments, fulfilment and delivery
  • Provide customer service and after-sales support
  • Process returns, refunds and order-related requests
  • Maintain accounts and customer preferences
  • Protect customers, transactions and Site security
  • Operate and improve the Site
  • Meet applicable legal, regulatory or accounting requirements
  • Send marketing communications where permitted

We aim to use only the information reasonably necessary for the relevant purpose.


3. Legal Basis for Processing

Depending on the circumstances and applicable law, we may process personal information where it is necessary to fulfil a purchase or service request, comply with a legal obligation, support a legitimate business purpose or where you have provided consent.

Where processing is based on consent, you may withdraw that consent where applicable.

Withdrawal of consent does not affect processing that was lawful before the withdrawal.


4. Sharing Personal Information

We may share personal information with service providers where reasonably necessary to operate the Site or provide services requested by customers.

These providers may support areas such as website operations, payments, order fulfilment, delivery, customer communications, security and analytics.

Information may also be disclosed where required by applicable law, legal process or a valid request from an authorised authority.

We do not disclose personal information beyond what is reasonably necessary for the relevant service, transaction or legal requirement.


5. Payments and Delivery

Information necessary to complete a transaction may be processed by relevant payment, fulfilment or delivery service providers.

Payment information may be processed directly by payment providers.

Information necessary for fulfilment and delivery may be provided to the relevant service provider according to the needs of the order.

Please do not send full card details, security codes or online banking passwords to us by email.


6. Cookies and Similar Technologies

The Site may use cookies and similar technologies to support essential website functions, remember preferences, maintain security and understand how the Site performs.

Where permitted, these technologies may also support analytics or marketing functions.

Where consent is required by applicable law, non-essential technologies will be used according to the choices available to you.

Certain preferences may be managed through the cookie or privacy controls provided on the Site.


7. Marketing Communications

Where permitted, we may send product information, offers, news or other marketing communications.

Where consent is required, marketing communications will be sent according to the consent provided.

You may unsubscribe using the option included in the communication or by contacting us.

Unsubscribing from marketing communications does not prevent us from sending information reasonably necessary for an order, account, security matter or customer-service request.


8. International Processing

Because we serve customers in different countries and may work with service providers in different locations, personal information may be processed outside the country or region where it was originally collected.

Where applicable law requires additional safeguards for international processing or transfer, appropriate measures will be taken in accordance with those requirements.

Processing information in another location does not remove any statutory data-protection rights available to you.


9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and for related legal, accounting, security, dispute-resolution or operational requirements.

Retention periods may vary depending on the nature of the information and the reason it is processed.

When information is no longer required, it may be deleted, anonymised or otherwise handled in accordance with applicable requirements.


10. Your Privacy Rights

Depending on the law that applies to you, you may have rights relating to your personal information.

These may include rights to request access, correction, deletion, restriction, portability or other available controls over the processing of your information.

You may also have the right to object to certain processing, withdraw consent where processing is based on consent, or raise a concern with an applicable data-protection authority.

These rights are subject to the conditions and exceptions provided by applicable law.

When necessary, we may request reasonable information to verify your identity before processing a privacy request.


11. Security

We use reasonable administrative, technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

No online system or method of transmission can be guaranteed to be completely secure.

Customers should also take reasonable steps to protect their account information and devices.


12. Children’s Privacy

The Site is intended for general shopping purposes and is not designed specifically to collect personal information from children.

Where additional consent, authorisation or protection is required because of a person's age under applicable law, personal information will be handled in accordance with those requirements.

If you believe personal information has been provided in circumstances that do not meet applicable requirements, please contact us so that we can review the matter.


13. Changes to This Privacy Policy

We may update this Privacy Policy where reasonably necessary to reflect changes in our services, Site functionality, information practices or applicable legal requirements.

The latest version and update date will be published on this page.

Where applicable law requires additional notice, consent or another procedure for a material change, we will follow those requirements.


14. Privacy Contact

The controller responsible for the personal information described in this Privacy Policy is Hongkong Tianhong Internation Trading LTD.

For questions about this Privacy Policy, the use of your personal information or a privacy-related request, please contact:

contact@angelkissbag.com